Missing Office Splash Screen
A recent investigation was to ascertain why users were not seeing the Office 2016 Click to Run (C2R) splash screen during an install. The install was proceeding and completing successfully, but the users were not being informed of what was happening, so had no idea that Office was updating/installing. From testing, it was discovered that the behaviour changed as of the January 2018 update for Office, and only happened when installing under the system context. Installing with earlier updates e.g. Dec 2017 were successfully displaying the splash screen. Similarly installing in the user context worked. When querying this change in behaviour with Microsoft, I wasRead More →